What B2B Practitioners are Saying
Don't Take Our Word for it
“ Product teams are drowning in feedback and PeakWave AI turns that into clear priorities. ”
“ Instead of manually collecting feedback from calls and disconnected spreadsheets and trying to map that into themes, everything is automatically organized and tied to real revenue impact. ”
“ With PeakWave, feedback is sorted, consolidated, and packaged so that we can make informed decisions about the direction of our product. Making our job easier and our customers more satisfied and engaged. ”
How does PeakWave work?
The end to end workflow for making better product decisions
Import your customers and their financial value with ease
Import your customers manually or via our Salesforce integration and PeakWave will tie feedback themes to real revenue from day one.
Centralize feedback from every source
Capture feedback from CS, support, sales, and product in one place. Add notes manually, import from a spreadsheet, or connect Zoom to pull transcripts in automatically.
PeakWave AI automatically organizes and quantifies your feedback
PeakWave AI matches feedback to your existing themes and ideas, uncovers new ones you didn't know existed, and gives you the insights you need to always know what to build next
01 Unlock More Insights
Capture 55% more insights
It’s impossible to manually track all feedback across research calls, sales demos, and support tickets. PeakWave does it all for you. PeakWave AI uncovers 55% more insights than manual tracking alone, giving you the breadth and depth needed to quickly surface the most valuable opportunities and make your strongest product decisions yet.
02 Save time
Save 204 hours per year processing feedback
On average, B2B software companies receive 60 feedback notes a week. And from experience, we know you never have enough time to actually review, categorize, and quantify every feedback note manually. 😮💨
03 Improve customer lives
Solve the problems that matter most
The excitement of building product is that you get to solve problems that make people's lives better every day while growing a business. PeakWave helps you make the biggest impact where it matters most.
04 Grow your business
Turn feedback into growth
Teams that capture and act on customer feedback grow faster, maintain high NRR, and unlock expansion. PeakWave AI uncovers the insights you need to make that happen.
Know what to build next. Product management the way it was always meant to be.Product management the way it was meant to be.
PeakWave AI uncovers your top themes & product opportunities
Step 1. PeakWave AI matches feedback to your current ideas, linking feedback to your idea hierarchy. You can track these product opportunities with a parent/child relationship giving you insight into the value of broad themes and specific ideas.
PeakWave AI Documents Patterns
Step 2. If no matches exist, PeakWave AI generates a high level theme and specific idea for the feedback, uncovering new patterns for you.
☕️ Sit back, relax and make your best product decisions yet
Step 3. Review your newly uncovered, top opportunities while sipping your cappuccino. You'll always have full visibility and control over how PeakWave AI links feedback to ideas.
Pricing
Unlimited seats. Predictable pricing without the AI token cost guesswork.
- AI feedback processing
- Up to 10,000 feedback notes
- Priority Support
- Unlimited User Seats
- Embeddable Feedback Widget
- Thorough Documentation
- Tagging
- Import Everything
- Sharable Links
- Ideation Hierarchy
- Salesforce Integration
- Zoom Transcript Integration