How does PeakWave work?
The end to end workflow for making better product decisions
Import your customers, users & their financial value with ease
Import your customer data and see the true financial value of your opportunities from customer feedback.
Centralize feedback from all your sources
Capture feedback from CS, support, sales, and interviews into one centralized location.
PeakWave AI automatically organizes & scores your feedback
Saving your product team time and giving you the full customer perspective.
01 Unlock New Opportunities
Capture 55% more opportunities
It’s impossible to manually capture every opportunity across support tickets, sales demos, and research calls. PeakWave AI uncovers 55% more opportunities than manual tracking alone, giving you the breadth and depth needed to quickly surface the most valuable insights and make your strongest product decisions yet.
02 Save time
Save 204 hours per year processing feedback
On average, B2B software companies receive 60 feedback notes a week. And from experience, we know you never have enough time to actually review, categorize, and score every feedback note manually. 😮💨
03 Improve customer lives
Solve the problems that matter most
The excitement of building product is that you get to solve problems that make people's lives better every day while growing a business. PeakWave helps you make the biggest impact where it matters most.
04 Grow your business
Turn feedback into growth
Teams that capture and act on customer feedback grow faster, maintain high NRR, and unlock expansion. PeakWave AI uncovers the insights you need to make that happen.
Know what to build next. Product management the way it was meant to be.
PeakWave AI uncovers your top opportunities & themes
Step 1. PeakWave AI matches feedback to your current opportunities, linking feedback to your opportunity hierarchy. You can track themes and opportunities with a parent/child relationship giving you insight into the value of themes and specific opportunities.
PeakWave AI Documents Patterns
Step 2. If no matches exist, PeakWave AI generates a high level theme and specific opportunity for the feedback, uncovering new patterns for you.
☕️ Sit back, relax and make your best product decisions yet
Step 3. Review your newly uncovered, top opportunities while sipping your cappuccino. PeakWave surfaces AI-linked feedback on the home dashboard, ensuring you have oversight into your feedback.
