Centralize research and feedback evidence
Capture notes from interviews, usability sessions, support conversations, and customer calls so important evidence is not trapped in separate files.
Use case
For UX
Research notes, interview clips, support pain points, and design feedback often end up spread across decks, docs, spreadsheets, and meeting recaps. That makes it harder for UX teams to spot patterns, preserve nuance, and influence decisions over time.
Customer evidence is often scattered across research calls, usability studies, support conversations, and internal documents.
Insights can lose their original context once they get reduced to a short summary for product or leadership.
Design and research teams need an easier way to revisit what users actually said when validating opportunities and shaping direction.
Capture notes from interviews, usability sessions, support conversations, and customer calls so important evidence is not trapped in separate files.
Use AI-supported organization and idea linking to see where customer problems repeat across studies, accounts, and channels.
Keep the original notes attached to themes and opportunities so product, design, and leadership can review the evidence behind a recommendation.
Step 1
Store notes from interviews, calls, and feedback sessions in a shared workspace instead of scattering them across docs and decks.
Step 2
Tie notes to organizations, users, tags, and ideas so UX work stays connected to who raised the issue and which problem space it belongs to.
Step 3
Revisit organized notes and linked ideas when validating designs, planning research follow-ups, or helping product teams understand customer needs.