Integrations

Automate your feedback processing with Salesforce, the PeakWave API, and Zoom integrations.

Fuel your feedback engine by bringing in yourCRM account data, agent workflows, and customer conversations.

CRM context

Salesforce

Pull your accounts and their metadata directly into PeakWave.

PeakWave lets you connect Salesforce with OAuth, choose which accounts should actually flow into PeakWave, map the fields your team cares about, and preview everything before you sync. The result is cleaner customer context and feedback that stays tied to real accounts, revenue, and segmentation from day one.

  • Filter down to the segments that matter, like customers, active accounts, or a specific industry
  • Map Salesforce fields like revenue, website, and description into PeakWave
  • Preview imports before syncing to ensure accuracy

Bring in only the right accounts

Use filters to only pull into PeakWave the customers and segments that actually matter for your product decisions.

Type=CustomerIndustry=SoftwareCustomer Status=Active

Map CRM fields cleanly

Account NameOrganization Name
WebsiteWebsite
Annual RevenueOrganization Revenue

Preview before you sync

Confirm which accounts match, how fields map, and what PeakWave will import before you push anything into the workspace.

Built for Claude and Codex workflows

Give your team a fast way to spin up MCP tools that can search feedback, pull context, and log new notes without waiting on a long integration roadmap.

01Create a key
02Drop it into Claude or Codex
03Start querying or logging feedback

Embedded workflows, included for all paid plans

Work natively in Claude or with Codex by spinning up a local MCP in minutes that can create or search notes.

build me a local MCP for the PeakWave Notes API
using peakwave_api_key
✓ MCP created · search_notes · create_note
→ ready to call from Claude or with Codex
Agent-ready API

API

Create account-scoped API keys for MCP servers, internal automations, and custom feedback workflows.

PeakWave's Notes API is built for teams that want to wire feedback into their own agent workflows quickly. Create a scoped API key, point Claude or Codex at your workspace, and ship MCP tools for searching notes or creating new feedback in minutes without building a heavyweight integration project first.

  • Build MCP tools for Claude and Codex in minutes with a simple bearer-auth workflow
  • Give each key only the access it needs for reading notes, creating notes, or both
  • Feedback notes created via API are processed by PeakWave AI
Call intelligence

Zoom

Automatically pull in all your Zoom transcripts from customer calls into structured feedback, so insights don't get lost in recordings and scattered notes.

PeakWave connects to Zoom at the team level, pulls in transcripts, creates notes, and matches participants back to your users and organizations. You can even filter out internal-only calls so your team spends time on actual customer signal, not internal chatter.

  • Automatically create feedback notes from new Zoom calls with customers
  • Match participants by email and company domain so you know which customers call feedback was from
  • Filter out internal-only calls

Improve your feedback signal strength

As fellow product people, we know how impossible it is to track all feedback from customer calls. Even if you are in the call and you have an AI note taker turned on, not all customer feedback makes it into your feedback tool. With PeakWave's Zoom integration, feedback from every call, whether you joined it or not, is captured as a note and categorized by PeakWave AI, so you never lose a signal.

Globex quarterly review · 42 min
4 participants · matched to Globex Inc.
captured

3 notes auto-created · categorized by PeakWave AI

Data ExportPriya M. · VP Ops
If we could bulk-export to CSV we'd stop needing the spreadsheet copy.
AuthenticationJordan L. · Eng Lead
SSO drops us at the wrong workspace about once a week.
Reporting & DigestsPriya M. · VP Ops
The weekly insight digest is the only PM email I actually read.

What integrations unlock

PeakWave integrations remove manual work at both ends of the feedback loop.

01

Connect the systems your team already runs on

PeakWave plugs into the tools where customer truth already exists, reducing the setup burden on product, sales, and success teams.

02

Bring customer and meeting context into one workspace

Organizations, transcripts, participant details, and agent-driven note workflows flow into PeakWave so your team doesn't spend hours stitching context together by hand.

03

PeakWave AI turns incoming context into decisions

With every customer call tied to your commercial data, PeakWave AI organizes feedback, connects it to ideas, and helps quantify what matters most.

Additional Integrations

Not seeing an integration you'd like?

PeakWave's current integrations were added directly from customer feedback. If your team has another system you'd like to connect with, let us know. We shape what we build based on your feedback, and we'll add yours too.

Next step

Put feedback capture on autopilot

If your team wants connected customer data, automated transcript intake, and a cleaner path from feedback to roadmap decisions, PeakWave is built for that workflow.