Canny alternatives
The Canny Alternative That Weighs Every Voice by Revenue, Not Upvotes
PeakWave AI turns scattered feedback from sales calls, support tickets, and internal notes into prioritized opportunities, automatically tied to the customers paying you.
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Canny
Lets your loudest customers vote on what to build.
Canny's public boards rank requests by upvote count, but a click from a free trial user counts the same as one from your largest account. And most of the feedback your team hears every week never reaches the board at all.
PeakWave
Tells you what's actually worth building.
PeakWave AI pulls feedback from every conversation your team is already having and ties each insight to real customer revenue, so the opportunities that bubble up are the ones that move your business forward.
Prioritize by revenue, not vote count
Canny ranks feedback by who clicks an arrow. PeakWave automatically ties every note to the customer's account value, so the dollar weight behind each theme is visible before you commit to it.
Capture feedback from the conversations you already have
Sales calls, CS check-ins, and discovery conversations are where the richest feedback actually lives. PeakWave ingests Zoom transcripts natively and extracts the relevant snippets for you. No public portal required, and no asking customers to log in somewhere new.
Predictable pricing as you grow
PeakWave bills per feedback note, with unlimited seats on every plan. Your bill doesn't spike when a popular request goes viral or when your user base grows. With Canny's tracked-user model, the same $19 Core plan can climb to $275 or more once you cross 1,000 engaged users.
How does PeakWave work?
The end-to-end platform for making better product decisions.
Import your customers and their financial value with ease
Import customers manually or via our Salesforce integration. PeakWave ties feedback themes to real revenue from day one, so prioritization isn't a guess.
Centralize feedback from every source
Capture feedback from CS, support, sales, and product in one place. Add notes manually, import from a spreadsheet, connect Zoom to pull transcripts in automatically, or drop the embeddable widget into your app.
PeakWave AI automatically organizes and quantifies your feedback
PeakWave AI matches feedback to your existing themes and ideas, uncovers new ones you didn't know existed, and gives you the insights you need to always know what to build next.
Direct comparison
Canny crowdsources votes. PeakWave quantifies impact.
Prioritization model
Canny
Upvotes from anyone who interacts with your board.
PeakWave
AI matching tied to customer revenue and account data.
Pricing model
Canny
Per tracked user. Costs grow with engagement, which is the behavior you want from users.
PeakWave
Per feedback note. Costs grow with what your team processes, not what your users do.
AI Agentic Level
Canny
Autopilot deduplicates and summarizes feedback inside the categories you already created.
PeakWave
Fully agentic AI generates new parent and child opportunity trees from your feedback.
Time to value
Canny
Spin up a board, invite users, wait for votes to accumulate before themes appear.
PeakWave
Drop in your notes, AI organizes feedback in minutes.
Prioritization model
Canny
Upvotes from anyone who interacts with your board.
PeakWave
AI matching tied to customer revenue and account data.
Pricing model
Canny
Per tracked user. Costs grow with engagement, which is the behavior you want from users.
PeakWave
Per feedback note. Costs grow with what your team processes, not what your users do.
AI Agentic Level
Canny
Autopilot deduplicates and summarizes feedback inside the categories you already created.
PeakWave
Fully agentic AI generates new parent and child opportunity trees from your feedback.
Time to value
Canny
Spin up a board, invite users, wait for votes to accumulate before themes appear.
PeakWave
Drop in your notes, AI organizes feedback in minutes.
Pursuit of the horizon
Canny
Built for collecting the votes that float to the top.
PeakWave
Built for riding the swell to product greatness.
Call and meeting feedback
Canny
Requires Gong, Intercom, or Zendesk integration on higher tiers.
PeakWave
Native Zoom transcript ingestion with AI extracting feedback snippets automatically.
Public-facing portal
Canny
Core to the product. Strong public boards, comments, and voting. (Canny is genuinely great here 🤫)
PeakWave
Not the focus. PeakWave is the internal intelligence layer behind your product decisions.
PM tool integrations
Canny
Jira, Linear, ClickUp gated to Pro plan at $79+ per month starting.
PeakWave
PeakWave API plus MCP server support for custom workflows on every paid plan.
Seats
Canny
Manager and admin seats capped per plan tier.
PeakWave
Unlimited user seats on every plan, including Free.
In-app feedback capture
Canny
Embeddable widget available.
PeakWave
Embeddable widget available.
Prioritization model
Upvotes from anyone who interacts with your board.
AI matching tied to customer revenue and account data.
Pricing model
Per tracked user. Costs grow with engagement, which is the behavior you want from users.
Per feedback note. Costs grow with what your team processes, not what your users do.
AI Agentic Level
Autopilot deduplicates and summarizes feedback inside the categories you already created.
Fully agentic AI generates new parent and child opportunity trees from your feedback.
Time to value
Spin up a board, invite users, wait for votes to accumulate before themes appear.
Drop in your notes, AI organizes feedback in minutes.
Prioritization model
Upvotes from anyone who interacts with your board.
AI matching tied to customer revenue and account data.
Pricing model
Per tracked user. Costs grow with engagement, which is the behavior you want from users.
Per feedback note. Costs grow with what your team processes, not what your users do.
AI Agentic Level
Autopilot deduplicates and summarizes feedback inside the categories you already created.
Fully agentic AI generates new parent and child opportunity trees from your feedback.
Time to value
Spin up a board, invite users, wait for votes to accumulate before themes appear.
Drop in your notes, AI organizes feedback in minutes.
Pursuit of the horizon
Built for collecting the votes that float to the top.
Built for riding the swell to product greatness.
Call and meeting feedback
Requires Gong, Intercom, or Zendesk integration on higher tiers.
Native Zoom transcript ingestion with AI extracting feedback snippets automatically.
Public-facing portal
Core to the product. Strong public boards, comments, and voting. (Canny is genuinely great here 🤫)
Not the focus. PeakWave is the internal intelligence layer behind your product decisions.
PM tool integrations
Jira, Linear, ClickUp gated to Pro plan at $79+ per month starting.
PeakWave API plus MCP server support for custom workflows on every paid plan.
Seats
Manager and admin seats capped per plan tier.
Unlimited user seats on every plan, including Free.
In-app feedback capture
Embeddable widget available.
Embeddable widget available.
Time savings
Get 204 hours back every year per product
On average, B2B tech companies receive 60 feedback notes a week per product. From experience, we know you never have enough time to actually review, categorize, and quantify every feedback note manually. And no, asking customers to do it for you in a public portal isn't a substitute for the feedback your team hears on every call.204
Hours saved per year
60
Avg feedback notes per week
100%
Of feedback processed automatically
Migrating from Canny
Bring your posts with you in three steps
Switching tools shouldn't mean starting over. Move your Canny posts into PeakWave and let AI rebuild your themes with revenue context.Step 1
Export your posts from Canny
Pull your existing posts, comments, and vote counts out of Canny as a CSV. Everything you've collected stays yours, and there's no lock-in to fight through.
Step 2
Upload to PeakWave in one click
Drop the CSV straight into PeakWave. Optionally connect Salesforce so your customer accounts and revenue come along for the ride, turning every existing post into a revenue-weighted insight.
Step 3
Let PeakWave AI do its magic
PeakWave AI doesn't just re-cluster what your old board already had. It uncovers brand new themes and opportunities your upvote counts couldn't surface, builds opportunity trees for you, and quantifies each one with the customer revenue behind it.
Prefer to do it yourself? Or want a hand?
You can self-serve the entire migration. Upload your posts and PeakWave does the rest. Scale and Enterprise plans also include free help setting it up, so we'll handle the import for you.
What B2B Practitioners are Saying
Don't Take Our Word for it
“ Instead of manually collecting feedback from calls and disconnected spreadsheets and trying to map that into themes, everything is automatically organized and tied to real revenue impact. ”
“ Product teams are drowning in feedback and PeakWave AI turns that into clear priorities. ”
Why PeakWave
In the AI era, building is no longer the bottleneck. Knowing what to build next is.Unlike traditional feedback tools, PeakWave AI gives you true product intelligence: what your customers actually want, which opportunities are most profitable, and what to build next. At AI-era speed.FAQ
Is PeakWave a Canny replacement?
Yes, with one honest caveat. PeakWave replaces the core job most teams hire Canny for: organizing feedback, surfacing themes, and figuring out what to build next. If your primary use of Canny is a customer-facing public roadmap or voting portal, PeakWave wouldn't be a good fit.
Why would a team look for a Canny alternative?
A few patterns we hear often: tracked-user pricing that climbs aggressively as engagement grows (the very behavior the tool exists to create), upvote counts that flatten every customer to a single click regardless of contract value, public boards that miss most of the feedback already happening on sales and support calls, and basic PM integrations gated to the Pro plan.
Does PeakWave have a public voting board like Canny?
Not today. PeakWave is the intelligence layer that tells your team what to build next, not the customer-facing portal. Many teams use PeakWave for the analysis side and keep a roadmap elsewhere like Notion. If a public board is non-negotiable for your team, Canny still does that well.
How does PeakWave handle feedback from sales and support calls?
Natively. Connect Zoom and PeakWave will pull transcripts in automatically, with AI extracting the feedback snippets that actually matter. No copying quotes into a portal, no asking customers to re-submit what they already told your CSM on a call.
How does PeakWave's pricing compare to Canny's?
PeakWave bills based on predictable tiers of feedback notes with unlimited seats included on every plan. Canny bills per tracked user, so anyone who votes, comments, or submits counts toward your cap and your monthly bill. The more your customers engage with Canny, the more you pay. PeakWave's bill stays predictable as your product and customer base grow.
Does PeakWave use AI to process feedback?
Yes. PeakWave AI matches notes to existing ideas, generates new ideas, and keeps your team in control of what gets accepted. We and our model providers don't use customer data to train models.
What integrations does PeakWave support?
Salesforce, Zoom transcript integration, and the PeakWave API for MCP servers and custom workflows. Intercom and Zendesk are coming soon. If there's another integration you'd like us to add, contact us and we'll talk through it.
Stop counting votes. Start shipping what actually moves revenue.
Get started free in minutes by uploading your existing posts and letting PeakWave AI surface the opportunities hiding in your feedback. Or book a demo to see how teams use PeakWave to decide what to build next.